Cookie Policy

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you use the site.

Similar technologies include web beacons (pixel tags), local storage, and session storage. For simplicity, we refer to all of these technologies collectively as "cookies" in this policy.

Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They enable core functions such as:

• User authentication and session management
• Security features (CSRF protection, fraud detection)
• Load balancing and server routing
• Your cookie consent preference (so we don't ask you again)

Legal basis: Legitimate interests (necessary to operate the platform). No consent required.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your language and region preferences
• Saving your interface layout preferences
• Keeping you logged in across sessions (remember me)

Legal basis: Consent. You can control these through your browser settings or our cookie banner.

Analytics Cookies

These cookies help us understand how users interact with the Service so we can improve it. They collect aggregated, pseudonymous data such as:

• Pages visited and features used
• Time spent on each page
• Navigation paths and drop-off points
• Error frequency and performance metrics

Legal basis: Consent. These are only activated if you choose "Accept All" in our cookie banner or have previously consented.

Some cookies on our platform are set by third-party services we use. These include:

• Google Firebase: Authentication and real-time data synchronization. Subject to Google's Privacy Policy.
• Stripe, Inc.: Payment processing security. Subject to Stripe's Privacy Policy.

We do not use third-party advertising cookies or track you across other websites for advertising purposes.

Cookie Consent Banner

When you first visit ZivaraCare, you will see a cookie consent banner that allows you to accept all cookies or limit them to strictly necessary cookies only. You can change your preference at any time by clearing the cookie_consent key from your browser's local storage and refreshing the page.

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

• View and delete individual cookies
• Block all cookies or cookies from specific sites
• Set your browser to alert you when cookies are being set

Note that disabling strictly necessary cookies will prevent the Service from functioning correctly. Refer to your browser's help documentation for instructions:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date and notify you through the Service. Your continued use of the Service after the changes take effect constitutes acceptance of the updated policy.

For questions about our use of cookies, please contact us at privacy@zivaracare.com. For our full privacy practices, see our Privacy Policy.

Effective date: April 19, 2026.