Caregiver support
Quick links and answers for schedules, credentials, earnings, and account issues.
In-app help
- Schedule & bookings
Manage visits from Schedule. Accept or decline requests based on your availability.
- Earnings & payouts
Review totals and request payouts from Earnings.
- Credentials
Upload and track license status under Settings → Credentials.
- Location
Update on-duty location from Location when your product requires it for matching.
Contact support
Email support@zivaracare.com with your account email and a short description of the issue. For billing disputes, include booking IDs when possible.